@Archer
If I had gotten the replacement in 8-10 days, then I would’ve been happy. But no, I even had to request a refund 3x before they acted upon it. If I had gotten my refund processed as soon as I said so, I would be in a slightly better mood with regards to Pimax but having to escalate each and every refund request was just taking the piss.
They need to either tighten up their QC so less and less headsets go out faulty or sort out their customer service so that any issues are dealt with swiftly and smoothly. Ideally both.