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    Error installing BMS 4.32.7 full

    Technical Support (BMS Only)
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    • brddog006
      brddog006 last edited by

      Good day guys,

      I’m in the process of introducing falcon to a brand new player. He’s downloaded the .rar file and extracted the file. Once he opens the bms setup file there is no setup application (little red box). That being said I downloaded the same file and extracted it to my computer and I have no problems at all. He’s mentioned that he hasn’t run his antivirus in a while so we ran it over night and are waiting in the results.

      Does anyone know what might have happened?

      In the mean time I copied the setup file to a flash drive and he’s going to try to install that way.

      Cheers,
      Brddog006

      1 Reply Last reply Reply Quote 0
      • A
        Agave_Blue last edited by

        Clear the extracted folders, download the .rar again and re-extract.

        Sounds like either his .rar wasn’t complete, or corrupted …. or he’s ‘lost’ or ‘moved’ the setup file after extraction. Easiest thing might be to delete what’s there and try from fresh.

        brddog006 1 Reply Last reply Reply Quote 0
        • brddog006
          brddog006 @Agave_Blue last edited by

          We actually already tried that once but we can do it again.
          Does anyone know of any other file extracting programs other than 7-zip that are free and reliable?

          A 1 Reply Last reply Reply Quote 0
          • A
            Agave_Blue @brddog006 last edited by

            When you download the .rar, you can open the archive with 7-zip …. not extract it, but view it like folder window … is the setup.exe there?

            If so, then is anti-virus quarantining the exe? If so, turn off anti-virus when extracting.

            brddog006 1 Reply Last reply Reply Quote 0
            • brddog006
              brddog006 @Agave_Blue last edited by

              Quick question
              Will bms launch with an integrated video card?

              A 1 Reply Last reply Reply Quote 0
              • A
                Agave_Blue @brddog006 last edited by

                Generally, yes.

                I ran with with Intel 3600 integrated graphics for ~18 months with minimal issues. However, you do need to reduce the internal graphics settings and minimize external use when BMS is running.

                Possibly related, disable the start up movie in the configuration settings. As I read it, that movie can sometimes inhibit the BMS launch.

                brddog006 1 Reply Last reply Reply Quote 0
                • brddog006
                  brddog006 @Agave_Blue last edited by

                  He’s using Intel HD Graphics 4400 shared video memory (UMA) in his box

                  1 Reply Last reply Reply Quote 0
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