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    Technical Support (BMS Only)
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    • D
      Deskman last edited by

      <p>Hi,<br /><br />I’ve just installed F4 (Steam) + F4BMS4.35 + Update 1 - and confirm the programme started up ok - Instant action worked fine.<br />I believe I then changed the screen resolution from within the Falcon 4 interface. I Then installed Update 2…<br />Now the Launcher programme starts, but if I click “Launch”, the Black BMS/Tommo splash-screen appears then exits back to desktop.<br /><br />I guess I chose an incompatible resolution. Is there a config or ini file I can delete to reset the screen resolution?<br /><br />Thanks for your help.<br /><br />(Windows 11, new computer)</p>

      alfistaaykut 1 Reply Last reply Reply Quote 0
      • D
        Deskman @airtex2019 last edited by

        <p>@airtex2019 <br /><br />Given experience with other software where that’s been an issue, I can believe that - in this case though, doing a clean re-install did the trick - and I’m not so certain now that it was the screen resolution change I made, because I’ve re-selected the same resolution and its happy. Go figure…</p>

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        • alfistaaykut
          alfistaaykut @Deskman last edited by alfistaaykut

          <p>@Deskman <br /><br />Hello,<br /><br />Delete Falcon Bms all and try to install with U2.<br /></p>

          D 2 Replies Last reply Reply Quote 0
          • D
            Deskman @alfistaaykut last edited by

            <p>@alfistaaykut <br /><br />Hi, thanks for the post. <br />I was hoping not to have to do a complete uninstall / reinstall… <br />The screen resolution must be saved in a file somewhere? <br />I just can’t find it…<br />I will do a complete uninstall as a last resort!<br /></p>

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            • D
              Deskman @alfistaaykut last edited by

              <p>@alfistaaykut <br /><br />Ok, decided to reinstall as suggested, and actually quite straightforward, so thanks for that as it solved the issue.<br /><br />I’d still like to know where the screen resolution is stored in a cfg or ini file though if anyone knows, could come in handy…</p>

              alfistaaykut Quasi_Stellar 2 Replies Last reply Reply Quote 0
              • alfistaaykut
                alfistaaykut @Deskman last edited by

                <p>@Deskman <br /><br />I don’t know exactly why this situation arises. I had the same problem after installing U2 and U3 before. I solved the problem by installing it in one go with the updates. If you find a different solution, please report it here. Other users encountering the same issue can see the solutions.</p>

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                • Quasi_Stellar
                  Quasi_Stellar @Deskman last edited by Quasi_Stellar

                  <p>@Deskman Not at a computer with BMS… But there is a file in the User\Config folder called something, something d3d11 or such that you can delete. It will be created again on next launch. That one I have seen fix the hangup on the splash screen.<br /><br /></p>

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                  • D
                    Deskman @Quasi_Stellar last edited by

                    <p>@Quasi_Stellar <br /><br />Hi,<br />Yes, I’d seen a post on that. The file is I believe: d3d11.dsp<br />I tried deleting that (well, renamed it) but it made no difference in my case.</p>

                    airtex2019 1 Reply Last reply Reply Quote 1
                    • airtex2019
                      airtex2019 @Deskman last edited by

                      <p>@Deskman It may sound silly but I think the crash after splash screen happens on systems that don’t have an active audio output device. (Depending on your system, it may actually depend on if you have speakers/headphones plugged into the jack or not.)<br /></p>

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                      • D
                        Deskman @airtex2019 last edited by

                        <p>@airtex2019 <br /><br />Given experience with other software where that’s been an issue, I can believe that - in this case though, doing a clean re-install did the trick - and I’m not so certain now that it was the screen resolution change I made, because I’ve re-selected the same resolution and its happy. Go figure…</p>

                        1 Reply Last reply Reply Quote 0
                        • Topic has been marked as solved  MaxWaldorf MaxWaldorf 
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