Direct X Issue with Helios

[Wilkotaz]

Hi there Guys,

Was wondering if anyone can help me with my problem. I downloaded Helios Build 1.3.190.zip from gadrocksworkshop, as I would like to extract the ICP (and other switches) to my touch screen monitor. However when I run the HeliosSetup-Stable_1.2.190.msi installation file, the setup fails and I receive this message:

“This application requires DirectX components. Please run the Microsoft DirectX End-User Runtime Web Installer then run this installer again.”

I tried doing this, however as I have DirectX 11, I am told that I am already running the latest version and no update is necessary. Was wondering if anyone has any ideas as to what may be causing this issue, and if there are any work arounds so I could install this software?

My system specs are the following:
ASUS Notebook G73jh
i7 q720 @ 1.6GHzx
8GB RAM
ATI Mobility Radeon HD 5870 1GB
Windows 7 64bit
22" ViewSonic Multi touch LCD Touchscreen
32" Samsung LED LCD Smart TV

Any help would be greatly appreciated!!!

Thanks in advance

Luke

[CobaltUK]

I have no idea if its the issue but have you tried downloading the dx9 runtime http://www.microsoft.com/en-us/download/details.aspx?id=34429 which I think will add missing dx9 files to a dx11 system that never had them. I could be wrong, I probably am.

Never had any success personally with Helios running on the same pc as bms. I ought to have tried a networked 2nd pc maybe.

edit…. this link might be the proper option http://www.microsoft.com/en-us/download/details.aspx?id=35

[Wilkotaz]

CobaltUK you are a genius my friend!!! Seems like that was what was holding me back. All installed, now I just have to work out how to use it Thank you, thank you, thank you!