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    4.33 Install Crash Need Help!!

    Technical Support (BMS Only)
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    • asimo95
      asimo95 last edited by

      Bug : While trying to install Falcon BMS 4.33 , at the install phase, an error windows indicating that “Unable to create directory: C:\Falcon BMS 4.33\User\Config” has poped and installation has cancelled.

      System : Windows 10 Pro 64-bit, Intel i7-4710MQ 2.50 GHz, 16 GB RAM, Nvidia GTX860M 2GB Graphic Card

      Thing that I have tried so far:

      1. Re-download - Din’t work,
      2. Admin privileges - Checked, didn’t work,
      3. Deleting 4.32 and reinstalling 4.33 first - Din’t work,
      4. Manually adding the Script above - Didn’t work,
      5. Optimizing and cleaning Registry - Didn’t work,
      6. Disabling the antivirus, auto-protection and other firewall - Din’t work,

      NOT: I’ve tried to check the Windows’ Event Viewer but couldn’t manage to find the correct error log.

      These are the some process that I’ve tried so far. All advises are gently welcomed.

      And this is the screenshot :

      Thanks.

      –------------FIXED--------------
      After moving my installer to local disc C:\Falcon BMS 4.33, I finally managed to get it done.
      Sound weird but it worked.

      Thanks for the replies.

      1 Reply Last reply Reply Quote 0
      • asimo95
        asimo95 last edited by

        any idea??

        Mav-jp Netstat 2 Replies Last reply Reply Quote 0
        • Mav-jp
          Mav-jp @asimo95 last edited by

          run in admin mode

          1 Reply Last reply Reply Quote 0
          • Netstat
            Netstat @asimo95 last edited by

            Where are you trying to install BMS? ie What is the target folder?

            asimo95 1 Reply Last reply Reply Quote 0
            • asimo95
              asimo95 @Netstat last edited by

              I am trying to install the default C:/Falcon BMS… and tried to run in admin mode but no way out 😞

              Hammerdon Winther 3 Replies Last reply Reply Quote 0
              • Hammerdon
                Hammerdon @asimo95 last edited by

                You did put in the origional falcon 4.0 cd or exe. and point it to that exe right? It’s a stupid
                question but I’m trying to figure the problem out.
                Remember that this is an entirely different install from 4.32 and you can run either 4.32
                or 4.33 on the same computer. So you need the falcon 4.0 exe to set up 4.33 as well.

                1 Reply Last reply Reply Quote 0
                • Winther
                  Winther @asimo95 last edited by

                  me too.

                  asimo95 1 Reply Last reply Reply Quote 0
                  • asimo95
                    asimo95 @Winther last edited by

                    i run an .iso file indicating that falcon 4.0 and it accepted it.any other idea ?? thing i have done so far:
                    closed the antivirus
                    check the privileges
                    run in the admin mod
                    re download
                    different install location

                    but didn’t work 😞

                    Hammerdon 1 Reply Last reply Reply Quote 0
                    • Winther
                      Winther @asimo95 last edited by

                      I solved this problem by removing 4.32 folder and paste 4.33 setup in dive which I want to install ( sorry for my English language):eek:

                      1 Reply Last reply Reply Quote 0
                      • Hammerdon
                        Hammerdon @asimo95 last edited by

                        Hmmm, I’m running windows 7 on my end , are you running windows 10? I know some guys here are running w10.
                        Maybe give a shout out to some of them and see if they are doing something to get it to install. I installed with
                        no problems but I’m on windows 7.

                        asimo95 1 Reply Last reply Reply Quote 0
                        • asimo95
                          asimo95 @Hammerdon last edited by

                          yes i am using windows 10 but, Winther did you mean me to erase 4.32 and install the 4.33 first 🙂

                          SnowSky Winther 2 Replies Last reply Reply Quote 0
                          • SnowSky
                            SnowSky @asimo95 last edited by

                            Do you install on C:**/Falcon… or 😄**Falcon… path?
                            note the slash/Backslash.

                            Did Administratormode not help?
                            Did the Falcon 4.33 Folder exist before Installation? (Did you create the Folder perhaps manually before Installation? Also perhaps with a different Tool the Explorer?)

                            Perhaps a quick solution, while running the Installation, create the specific Folder manually.

                            1 Reply Last reply Reply Quote 0
                            • Winther
                              Winther @asimo95 last edited by

                              yes .erase 4.32 all file and now I can install 4.33 already. 🆒

                              asimo95 1 Reply Last reply Reply Quote 0
                              • asimo95
                                asimo95 @Winther last edited by

                                @Winther:

                                yes .erase 4.32 all file and now I can install 4.33 already. 🆒

                                i will give it a try … stay tuned 🙂

                                Rakess 1 Reply Last reply Reply Quote 0
                                • Rakess
                                  Rakess @asimo95 last edited by

                                  Hi i got the same problem but i dont install 4.32 before.

                                  asimo95 1 Reply Last reply Reply Quote 0
                                  • asimo95
                                    asimo95 @Rakess last edited by

                                    No way out . 😞 Is there any body that i can email directly.Like developer.
                                    Or any fixes are welcomed.

                                    Darkman 1 Reply Last reply Reply Quote 0
                                    • Darkman
                                      Darkman @asimo95 last edited by

                                      Please follow the advice in this thread about how to write a good bug report and give the developers and other members of the community more information to go on.

                                      asimo95 1 Reply Last reply Reply Quote 0
                                      • asimo95
                                        asimo95 @Darkman last edited by

                                        Alright let me summarize then ;

                                        Bug : While trying to install Falcon BMS 4.33 , at the install phase, an error windows indicating that “Unable to create directory: C:\Falcon BMS 4.33\User\Config” has poped and installation has cancelled.

                                        System : Windows 10 Pro 64-bit, Intel i7-4710MQ 2.50 GHz, 16 GB RAM, Nvidia GTX860M 2GB Graphic Card

                                        Thing that I have tried so far:

                                        1. Re-download - Din’t work,
                                        2. Admin privileges - Checked, didn’t work,
                                        3. Deleting 4.32 and reinstalling 4.33 first - Din’t work,
                                        4. Manually adding the Script above - Didn’t work,
                                        5. Optimizing and cleaning Registry - Didn’t work,
                                        6. Disabling the antivirus, auto-protection and other firewall - Din’t work,

                                        NOT: I’ve tried to check the Windows’ Event Viewer but couldn’t manage to find the correct error log.

                                        These are the some process that I’ve tried so far. All advises are gently welcomed.

                                        And this is the screenshot :

                                        Thanks.

                                        asimo95 1 Reply Last reply Reply Quote 0
                                        • asimo95
                                          asimo95 @asimo95 last edited by

                                          Update : Deleted the Anti virus Norton but still didn’t work…

                                          SnowSky 1 Reply Last reply Reply Quote 0
                                          • SnowSky
                                            SnowSky @asimo95 last edited by

                                            just to verify, did you try to create the Folders manually?
                                            This way the folder won’t need to be created.
                                            One Thing more, you might want to check the Folders Rights policy, and make the read/write for the Entity “Everyone”.

                                            asimo95 andyustim 2 Replies Last reply Reply Quote 0
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