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    Problem calibrating TUSBA with Realsimulators rather nice looking software

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    • Tiffy
      Tiffy last edited by

      I’ve finally got around to installing my TUSBA R2 & RUSBA which appear to work quite nicely. However when I try to use the provided software to calibrate/program these I get the message that the firmware isn’t supported and can do nothing. If I try to update the firmware the program doesn’t detect the TUSBA or RUSBA.

      Windows see these devices correctly and I can calibrate them through them usual Window procedure.

      I am using WIN10 Professional x64 and have tried the TUSBA/RUSBA in both my usual powered USB hub and a couple of USB port on the computer.

      I e-mailed RealSim asking this but am hoping for a quicker answer from some knowledgable person on here.

      Has anyone seen this behaviour with the TUSBA?
      Has anyone got an older version of RealSimulators code to program/flash the TUSBA?

      Thanks

      1 Reply Last reply Reply Quote 0
      • Focaldesign
        Focaldesign last edited by

        I have both Tusba R2 and Rusba and don’t have that issue. I would rely on RealSim support here. I’ve contacted them in the past a few times and were always pretty fast, very friendly and helpful. Even when I contacted them regarding an issue with my 8 year old FCC R1 they offered to take a look at it and fix if something was wrong inside it for free.

        jcenzano 1 Reply Last reply Reply Quote 0
        • jcenzano
          jcenzano @Focaldesign last edited by

          @Focaldesign:

          I have both Tusba R2 and Rusba and don’t have that issue. I would rely on RealSim support here. I’ve contacted them in the past a few times and were always pretty fast, very friendly and helpful. Even when I contacted them regarding an issue with my 8 year old FCC R1 they offered to take a look at it and fix if something was wrong inside it for free.

          I own FSB and Tusba and the support had been always been very good.

          I had a similar problem with my Tusba which in the end was a problem with some kind of USB drivers in my computer.

          They helped me with that even though their product was working OK and it was just a configuration mistake/problem on my end.

          Stevie 1 Reply Last reply Reply Quote 0
          • Stevie
            Stevie @jcenzano last edited by

            +1. The folks at RealSim have always been very responsive to my requests as well.

            Stevie

            1 Reply Last reply Reply Quote 0
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