Solved Crash to Desktop Falcon BMS 4.37.3 Unplayable issue (LG 29WP60G-B Ultra Wide Monitor + Gigabyte GTX 1650 4GB GDDR6 Graphics Card )
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Hello,
This is my first post, and I hope I posted this on the right section of the BMS Forum.
Anyways, I have been having an issue with the latest version of the Falcon BMS 4.37.3.2. I have an LG Ultra wide Monitor (29WP60G-B) and have just purchased a Gigabyte GTX 1650 4GB GDDR6 Graphics card, that replaced my Zotac GTX 1050 TI 4GB GDDR5 card.
The issue i’ve encountered is that with the new card, the Sim is unplayable at all. After I click on [TAKEOFF] button, it takes me to the prep, and the moment i’m in flight and in 3D or 2D mode, it CTD’s and unable to play it at all.
I tested out my new Graphics card using OCCT, and Furmark to see if its factory defected but it passed in flying colors and no issues at all on the card. I swapped back my GTX 1050 TI 4GB GDDR5 back for now so I can play it again.
My Current setup is as follows:
HP EliteDesk 800 G1 SFF
i7-4790
32GB Ram
Gigabyte GTX 1650 GDDR6 Low Profile (New Card) - crashes on BMS 4.37.3
Zotac GTX 1050 GDDR5 Low Profile (Old Card) - Stable on BMS 4.37.3 but low FPS
2 TB NVMEUsing the latest driver from NVIDIA as well.
Not sure how to send the crash dump as it’s very big around 6 GB, so I hope you guys/gals can guide me as this is my first time navigating in the forum and i’m not very familiar at all.
Anyways, I hope this can be fixed in the next update. In the meantime I am going to revert back to my old GTX 1050 GDDR5 card and run it for now.
Thanks,
John -
after much investigating and tweaking of this card, so far I finally got it to run “Stable”…in quotes still as I am still not sure how long will it last…I set my MSI After burner to lower power settings as seen below to about 60% power limit and -230 Core Clock and Memory Clock and so far it hast not CTD’d on me.
As you know the Gigabyte GTX 1650 GDDR6 OC Low Profile, is an Overclocked GPU from factory, I found out which is why OC in terms, and I guess being that this card is an OC version it is higher spec than the standard GTX 1650 GDDR6, so I had to throttle down the card somehow to get things stable.
I will give you guys/gals update should things run into issues again, but so far I finally got this fixed.
Thanks to everyone who tried to help me out. Appreciate it very much.
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@john1974 One thing to try out first which is easy and fast, is to delete this file:
\Falcon BMS 4.37\User\Config\d3d11.dsp
It has to do with display settings and if you swapped graphics cards it may have become outdated. It is harmless to try since it will be regenerated upon start, and “refreshing” it like that might solve your issue.
-JayB
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@jayb said in Crash to Desktop Falcon BMS 4.37.3 Unplayable issue (LG 29WP60G-B Ultra Wide Monitor + Gigabyte GTX 1650 4GB GDDR6 Graphics Card ):
@john1974 One thing to try out first which is easy and fast, is to delete this file:
\Falcon BMS 4.37\User\Config\d3d11.dsp
It has to do with display settings and if you swapped graphics cards it may have become outdated. It is harmless to try since it will be regenerated upon start, and “refreshing” it like that might solve your issue.
-JayB
@jayb thanks for the response. I re-installed the entire BMS 4.37.3.2 just to make sure all is clean just an hour ago. Did a complete uninstall and also ran NVCleanInstall just so I have all the vanilla latest nvidia drivers…but no go at all.
I just deleted the d3d11.dsp, and ran it again, clicked the [TAKEOFF] button, then did the prep as soon as I hit the 3d mode it says…‘please wait until your cockpit is setup’…then there’s a red FREEZE note on top, then it CTD, nothing at all. I checked the log and its empty, but I did check the my dump folder and it’s got a huge .dmp file in there.
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@john1974 Sounds like a bigger issue then. The dmp file shrinks a lot when zipped. If you have the .dmp file (and a crash.txt?) you could zip them up and place them on a cloud drive. Someone will most likely ask for those
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@jayb I just checked the log…here it is, but it’s empty (see screenshot)
My dump file though is huge, this is my 3rd attempt running it to no avail
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@jayb what keeps me confused is that it runs okay on my old GTX card GTX 1050 TI, but it just won’t run on the new GTX 1650 GDDR6
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@john1974 Yeah that is strange. Not an expert but the dmp file seems to have a bit strange name. Normally, they would have a name like “2023-11-16_154724_crash.dmp”. Have you tried enabling dumps according to this:
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@jayb did a good job of covering the basics … not sure what else to try
does the problem happen in Fullscreen or Borderless mode or both?
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@jayb said in Crash to Desktop Falcon BMS 4.37.3 Unplayable issue (LG 29WP60G-B Ultra Wide Monitor + Gigabyte GTX 1650 4GB GDDR6 Graphics Card ):
@john1974 Yeah that is strange. Not an expert but the dmp file seems to have a bit strange name. Normally, they would have a name like “2023-11-16_154724_crash.dmp”. Have you tried enabling dumps according to this:
@jayb, yes that’s the guide I followed. And that’s how it was able to create those dumps.
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@airtex2019 , I tried both fullscreen and borderless, both did CTD’s…no go at all.
On my Zotac GTX 1050 TI 4GB GDDR5, ran perfectly stable, but low FPS, around 50’s only and when the treelines become dense during campaign, it stutters and reaches 30-40fps only. Which is why I purchased this new brand new Gigabyte GTX 1650 GDDR6 supposedly would increase the frame rates, but sadly though, just didn’t go as planned.
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@john1974 I saw you said you did NVCleanInstall (which is great, I’m a fan of that) but can you clarify, did you actually click the checkbox to do a clean install (as in, nuke any nvidia settings left over from previous driver)
I also upgraded an old box from 1050 Ti to 1660 Ti (similar gen) and I do recall I had to do that… it was over a year ago, I don’t remember what stability problems I was having but NVidia wasn’t happy reading some older setting, idk.
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@airtex2019 said in Crash to Desktop Falcon BMS 4.37.3 Unplayable issue (LG 29WP60G-B Ultra Wide Monitor + Gigabyte GTX 1650 4GB GDDR6 Graphics Card ):
@john1974 I saw you said you did NVCleanInstall (which is great, I’m a fan of that) but can you clarify, did you actually click the checkbox to do a clean install (as in, nuke any nvidia settings left over from previous driver)
I also upgraded an old box from 1050 Ti to 1660 Ti (similar gen) and I do recall I had to do that… it was over a year ago, I don’t remember what stability problems I was having but NVidia wasn’t happy reading some older setting, idk.
Yup i did full nuke of it as in clean install, removed all drivers, clean install using NVCleanInstall, uninstalled and deleted even the Falcon BMS folders and doing a clean vanilla re-install, and it was no go regardless.
The only solution was to put back the older GTX 1050 TI…I even stressed tested my Gigabyte GTX 1650 GDDR6 and it was unstoppable, it passed all the hard tests in 3D mode even the heat was at 67-70c on full stress using OCCT and FurMark, no crashes whatsoever on the card.
But the moment I run BMS 4.37.3.2…and clicking [TAKEOFF]…boom CTD’s
I also wonder if BMS is planning on directly doing an upload of the Crash dumps within the Launcher automatically during CTD’s instead of having them manually done that way its a quick turn-around to see any bugs for future updates.
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here’s my graphics settings on both my Zotac GTX 1050 TI GDDR5 and my Gigabyte GTX 1650 GDDR6
it runs perfect with no issues on the Zotac card, at 2560x1080 (but runs at lower frame rates), but on the new card though, no go.
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@john1974 the only more powerful medicine I know, is DDU display driver uninstaller
it’s ridiculous that such a thing need exist
but I guess cases like yours, maybe why
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Most probably the issue is the combination of your PSU and your new gigabyte vga.
Your PSU is 320W and the VGA says it needs 300W PSU.
Those small factor form systems don’t have the power to drive energy hungry HW.
u’d say why zotac works… well zotac is lower on specs and says draws 75W while Gigabyte doesn’t say the max wattage needed is obvious that it needs more than that so the assumption is that you are out of juice on it. -
@Arty in theory 75W is the max power draw from the motherboard PCIe slot … same for both … but you may still be right.
two ways to test the theory by artificially limiting the power draw…
1- NVidia console – set a max FPS cap, say 20 or 30 or whatever smallest number it will let you
2- MSI Afterburner – or similar tool, allows you set a % power limit on NVidia cards
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@john1974
I’m agree with @Arty ; the PSU is underpowered in any case. The first action I would do is to get a 650W Bronze/Gold PSU, aren’t so expensive and garantee enough power for every use. I’ve recently got a similar issue that drove me nuts. My Asus-NVidia GTX1050Ti suddenly crashed out when called to perfomance (i.e. graphic rendering or BMS when in flight), got me figured out he was gone to graphic cards heven (5 years of service, can make sense…). Purchased a new Asus RX580OC 6GB, and with my surprise the crash-in-to-dark was still present. I’ve even tried to downrate the refresh frequency at minimum available, and noticed that was a 'lil bit better but definitely not solved.
Well, being shorty, a BIOS check revealed a randomly 10,4 V onto the 12V CoolerMaster 650W PSU line (3,3V and 5V seemed ok). Replaced with a new 750W, and back to fly. Needless to say that GTX1050Ti is in perfect shape…
Hope this experience will be useful to solve your problem. -
@jayb said in Crash to Desktop Falcon BMS 4.37.3 Unplayable issue (LG 29WP60G-B Ultra Wide Monitor + Gigabyte GTX 1650 4GB GDDR6 Graphics Card ):
@Arty might be on to something - those standardized systems are built as an entity leaving not much wiggleroom besides hard drive or perhaps some RAM. But are you able to run any other games on the new card, anything that would trigger a 3D workload ? Or some 3D benchmark ?
Yes I was able to run other games, with no issues on the PSU or CTD’s no hangups either. As I previously mentioned I ran OCCT and FurMark which is notorious for basically destroying graphics card during tests and yet my new GTX 1650 GDDR6 passed all the stress test with no issues of hanging up the PC or even destroying the new card.
Yet when I load BMS 4.37.3.2, the moment it says… 'please wait until your cockpit is setup’, it goes into a FREEZE and then it CTD’s…
And for the sake of my assumption that I may have had a “defective” card…I ended up spending another $250 dollars of the same card just to make sure, so it’s on its way.
Also regarding the PSU and the GTX 1650 power draw…during stress tests, it never hit pass the mark of the 75W, it was either going max 65 to 75W, maybe 76W give or take but never pass 80W or something.
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@john1974 Has anything changed regarding sound devices or cabling? Does it ctd in every training TE, for instance the ground ops one from ramp ?