Solved screen black
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hi,
Recently, when executing bms, the screen often blacks out and crashes.
Don’t know what caused it.crash log:
================================== CRASHLOG ===================================== Falcon BMS.exe caused an EXCEPTION_ACCESS_VIOLATION in: 0000000004643DB4 Falcon BMS.exe, bp::RendererD3D11::enumerateMultisamplingLevels()+68 byte(s), E:\BMS\bms-code\Graphics\Bluebox\Engine\D3D11\RendererD3D11.cpp, line 5683+20 byte(s) Exception handler called in UnhandledExceptionHandler. Read from location 0000000000000000 caused an access violation. Bytes at CS:RIP: 48 8B 01 FF 90 F0 00 00 00 85 C0 74 10 8B D3 48 Registers: RAX=0x0000000000000000 RBX=0x0000000000000001 RCX=0x0000000000000000 RDX=0x0000000000000057 RSI=0x000000002f770ba0 RDI=0x000000000014f098 RBP=0x000000000014f070 RSP=0x000000000014ef30 RIP=0x0000000004643db4 FLG=0x0000000000010246 R8=0x0000000000000001 R9=0x000000000014ef70 R10=0x0000000000000001 R11=0x0000000000000008 R12=0x0000000000000057 R13=0x0000000000000000 R14=0x000000002f770ea0 R15=0x0000000000000001 CS=0x0033 DS=0x002B SS=0x002B ES=0x002B FS=0x0053 GS=0x002B Call Stack: 0033:0000000004643DB4 Falcon BMS.exe, bp::RendererD3D11::enumerateMultisamplingLevels()+68 byte(s), E:\BMS\bms-code\Graphics\Bluebox\Engine\D3D11\RendererD3D11.cpp, line 5683+20 byte(s), Parameters(0x0000000000000000 0x000000002F770BA0 0x0000000000000000 0x0000000000000000) 0033:00000000046423B6 Falcon BMS.exe, bp::RendererD3D11::setDisplayMode()+1286 byte(s), E:\BMS\bms-code\Graphics\Bluebox\Engine\D3D11\RendererD3D11.cpp, line 4760, Parameters(0x000000002F770BA0 0x000000002F770EA0 0x00000000051CBAE0 0x0000000000000000) 0033:000000000463AC80 Falcon BMS.exe, bp::RendererD3D11::onDeviceReset()+224 byte(s), E:\BMS\bms-code\Graphics\Bluebox\Engine\D3D11\RendererD3D11.cpp, line 846, Parameters(0x00000000887A0005 0x0000000000000001 0x00000000887A0007 0x0000000000000001) 0033:000000000465005F Falcon BMS.exe, bp::SwapChainImageBufferD3D11::present()+639 byte(s), E:\BMS\bms-code\Graphics\Bluebox\Engine\D3D11\SwapChainImageBufferD3D11.cpp, line 209+30 byte(s), Parameters(0x000000002F73B000 0x0000000000000000 0x0000000000000000 0x000000002F6857E8) 0033:0000000004610011 Falcon BMS.exe, FalconMainWindowD3D11::ExtendedMessageHandler()+5537 byte(s), E:\BMS\bms-code\Graphics\Bluebox\FalconMainWindowD3D11.cpp, line 1378+86 byte(s), Parameters(0x0000000000008037 0x0000000000020130 0x0000000000000000 0x0000000000000001) 0033:0000000004611576 Falcon BMS.exe, ApplicationWindow::WndProc()+118 byte(s), E:\BMS\bms-code\Graphics\Bluebox\ApplicationWindow.cpp, line 1007, Parameters(0x0000000000000001 0x0000000000000000 0x0000000000020130 0x0000000080000012) 0033:0000000089A6EF75 USER32.dll, CallWindowProcW()+1557 byte(s), Parameters(0x0000000000020130 0x0000000004611500 0x0000000000008037 0x0000000089AE9CD8) 0033:0000000089A6E9EE USER32.dll, CallWindowProcW()+142 byte(s), Parameters(0x00000000FFFF01C3 0x0000000073A557B0 0x0000000000000001 0x0000000000000001) 0033:0000000073A55759 DINPUT8.dll, DllUnregisterServer()+3481 byte(s), Parameters(0x0000000000000000 0x0000000000000000 0x0000000000020130 0x0000000073A4CB88) 0033:0000000073A558C4 DINPUT8.dll, DllUnregisterServer()+3844 byte(s), Parameters(0x0000000018528278 0x0000000073A4CB50 0x0000000000000002 0x0000000000000000) 0033:0000000073A55759 DINPUT8.dll, DllUnregisterServer()+3481 byte(s), Parameters(0x0000000000000000 0x0000000000000000 0x0000000000008037 0x0000000000000003) 0033:0000000073A55BA6 DINPUT8.dll, DllUnregisterServer()+4582 byte(s), Parameters(0x0000000000000001 0x000000000014FA20 0x0000000000020130 0x0000000000020130) 0033:0000000089A6EF75 USER32.dll, CallWindowProcW()+1557 byte(s), Parameters(0x0000000000000000 0x0000000073A55B10 0x000000000024B800 0x0000000000000000) 0033:0000000089A6E69D USER32.dll, DispatchMessageW()+1197 byte(s), Parameters(0x0000000073A55B10 0x000000001949E700 0x0000000038E38E39 0x000000001949E790) 0033:00000000044B91A4 Falcon BMS.exe, HandleWinMain()+2900 byte(s), E:\BMS\bms-code\Ui\Src\Winmain.cpp, line 1115+91 byte(s), Parameters(0x000000000236F020 0x000000002F770BA0 0x0000000000000000 0x000000000000006E) 0033:00000000044B9329 Falcon BMS.exe, WinMainWrapper()+25 byte(s), E:\BMS\bms-code\Ui\Src\Winmain.cpp, line 1183, Parameters(0x000000000236F020 0x000000000236F020 0x00000000005436FC 0x0000000004F36ED7) 0033:0000000004529B9D Falcon BMS.exe, ThreadUnhandledExceptionWrapper()+109 byte(s), E:\BMS\bms-code\FALCLIB\ehandler.cpp, line 1588+5 byte(s), Parameters(0x0000000004470000 0x0000000000000000 0x0000000000000000 0x0000000004FCA328) 0033:00000000044B9397 Falcon BMS.exe, WinMain()+71 byte(s), E:\BMS\bms-code\Ui\Src\Winmain.cpp, line 1211, Parameters(0x0000000000000001 0x0000000000000000 0x0000000000000000 0x0000000000000000) 0033:0000000004F373FE Falcon BMS.exe, __scrt_common_main_seh()+262 byte(s), D:\a\_work\1\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl, line 288+33 byte(s), Parameters(0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000) 0033:000000008B947344 KERNEL32.DLL, BaseThreadInitThunk()+20 byte(s), Parameters(0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000) 0033:000000008BA826B1 ntdll.dll, RtlUserThreadStart()+33 byte(s), Parameters(0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000) Top of Stack: 0x000000000014EF30: 00000000EC59D4D0 00007FFC00000012 00000000EC59D4D0 00000000E89C4690 ..Y...............Y......F...... 0x000000000014EF50: 0000000000023281 00000000046423B6 0000000000000000 000000002F770BA0 .2.......#d...............w/.... 0x000000000014EF70: 0000000000000000 0000000000000000 0000000000000000 0000000000000A00 ................................ 0x000000000014EF90: 0000000000000438 0000000000000000 0000000000000002 0000000000000001 8............................... 0x000000000014EFB0: 0000000000000008 00007FFC00000000 0000000000023281 00000000000003E8 .................2.............. 0x000000000014EFD0: 0000000000000000 0000000000000001 0000000000000057 0000000000003374 ................W.......t3...... 0x000000000014EFF0: 000000002F770E18 00007FFC23E0D19C 00000000E89C4920 000000002F770E38 ..w/.......#.... I......8.w/.... 0x000000000014F010: 000000000014F158 000000002F770E38 00000000E89C4920 00007FFC23DAF239 X.......8.w/.... I......9..#.... 0x000000000014F030: 0000000000000007 0000000000000020 0000000000000002 000000000014F280 ........ ....................... 0x000000000014F050: 000000002F770E18 000000000014F0D0 000000002F770E10 00007FFC23BC6FD9 ..w/..............w/.....o.#.... 0x000000000014F070: 000000002F770E38 000000000014F0D0 0000000000000000 0000000000000020 8.w/.................... ....... 0x000000000014F090: 000000000014F280 0000000000000000 0000000000000000 0000000000000000 ................................ 0x000000000014F0B0: 0000000000000000 000000002F770E10 000000002F770E38 000000002F770E18 ..........w/....8.w/......w/.... 0x000000000014F0D0: 00007FFC23E4DC70 00007FFC23E4DB68 00000A0000000000 0002328100000438 p..#....h..#............8....2.. 0x000000000014F0F0: 00000008000003E8 0000000000000000 0000005700000001 0000000100000002 ....................W........... 0x000000000014F110: 000000000014F100 000000000014F108 0000000000000000 000000000014F120 ........................ ....... 0x000000000014F130: 000000000014F124 00000000E89C4A60 0000000000000000 0000000000000004 $.......`J...................... 0x000000000014F150: 0000007800000000 00007FFC23E4DBE8 0000000000000000 0000000000000000 ....x......#.................... 0x000000000014F170: 0000000000000249 0000000000000006 0000000000000000 0000000000000000 I............................... 0x000000000014F190: 0000000000000000 00000000E89C4920 000000000014F0D8 0000000000000000 ........ I...................... 0x000000000014F1B0: 0000000005077E20 00007FFC85250D90 0000000000020130 000000002F770E18 ~........%.....0.........w/.... 0x000000000014F1D0: 0000000000000000 0000000000000000 000000002F770DA0 0000000000003374 ..................w/....t3...... 0x000000000014F1F0: 000000002F770DA0 0000000004641AE6 0000000000000000 0000000000000000 ..w/......d..................... 0x000000000014F210: 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 0x000000000014F230: 0000000000000007 0000000000020130 0000000000008037 0000000000000000 ........0.......7............... 0x000000000014F250: 0000000000000000 000000002F770BA0 0000000000003374 000000002F3DBFB0 ..........w/....t3........=/.... 0x000000000014F270: 0000000000000001 000000000463AC80 000000002F770BA0 000000002F770EA0 ..........c.......w/......w/.... 0x000000000014F290: 00000000051CBAE0 0000000000000000 00000000887A0007 000000000465005F ..................z....._.e..... 0x000000000014F2B0: 00000000887A0005 0000000000000001 00000000887A0007 0000000000000001 ..z...............z............. 0x000000000014F2D0: 00000000051CBAE0 0000000004610011 000000002F73B000 0000000000000000 ..........a.......s/............ 0x000000000014F2F0: 0000000000000000 000000002F6857E8 0000000000000000 0000000080000012 .........Wh/.................... 0x000000000014F310: 000000003A8F3A2F 00007FFC89A717A2 00000000FFFFFFEB 0000000000000000 /:.:............................ 0x000000000014F330: 0000000000000000 0000000000000000 0000000000000000 00000000051CBAE0 ................................ 0x000000000014F350: 0000000000000000 0000000004611576 0000000000008037 0000000000020130 ........v.a.....7.......0....... 0x000000000014F370: 0000000000000000 0000000000000001 0000000000000000 0000000000000000 ................................ 0x000000000014F390: 0000000000008037 00007FFC89A6EF75 0000000000000001 0000000000000000 7.......u....................... 0x000000000014F3B0: 0000000000020130 0000000080000012 0000000000000001 00007FFC89AE9CD8 0............................... 0x000000000014F3D0: 000000000000007E 0000000000000020 0000000000000000 0000000000000000 ~....... ....................... 0x000000000014F3F0: 0000000000000000 0000000100000000 0000000080000012 0000000000000000 ................................ 0x000000000014F410: 0000000000000000 0000000000000000 0000000000000000 0000000000000001 ................................ 0x000000000014F430: 0000F1122691B1F7 000000000014F4F0 000000000024B800 00007FFC89AE9BD0 ...&..............$............. 0x000000000014F450: 0000000000000001 0000000000000001 0000000000020130 0000000000000000 ................0............... 0x000000000014F470: 0000000000000002 00007FFC89AE9CD8 0000000000000001 00007FFC89AE9CD8 ................................ 0x000000000014F490: 0000000000000000 000000000000007E 0000000004611500 00007FFC89A976C8 ........~.........a......v...... 0x000000000014F4B0: 0000000000000048 0000000000000001 0000000000000000 0000000000000000 H............................... 0x000000000014F4D0: 0000000000000030 FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF 00007FFC89A6EC59 0.......................Y....... 0x000000000014F4F0: 0000000000000000 00007FFC89A6F594 0000000000000000 000000000014F6E0 ................................ 0x000000000014F510: 0000000000020130 0000000000008037 0000000004611500 00007FFC89A6E9EE 0.......7.........a............. 0x000000000014F530: 0000000000020130 0000000004611500 0000000000008037 00007FFC89AE9CD8 0.........a.....7............... 0x000000000014F550: 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 0x000000000014F570: 0000000000000000 00007FFC73A55759 00000000FFFF01C3 00007FFC73A557B0 ........YW.s.............W.s.... 0x000000000014F590: 0000000000000001 0000000000000001 0000000000000000 00000000FFFF01C3 ................................ 0x000000000014F5B0: 0000000000CE7E60 00007FFC89A69D35 0000000000008037 0000000000000000 `~......5.......7............... 0x000000000014F5D0: 0000000000020130 0000000000008037 000000001796E660 00007FFC73A558C4 0.......7.......`........X.s.... 0x000000000014F5F0: 0000000000000000 0000000000000000 0000000000020130 00007FFC73A4CB88 ................0..........s.... 0x000000000014F610: 0000000000000000 0000000000000000 0000000000000000 000000000014F6E0 ................................ 0x000000000014F630: 0000000000000000 00007FFC73A55759 0000000018528278 00007FFC73A4CB50 ........YW.s....x.R.....P..s.... 0x000000000014F650: 0000000000000002 0000000000000000 0000000000000000 0000000018528278 ........................x.R..... 0x000000000014F670: 0000000000CE7E60 00007FFC89A69D35 0000000000000000 0000000000008037 `~......5...............7....... 0x000000000014F690: 0000000000000000 0000000000000000 0000000000020130 00007FFC73A55BA6 ................0........[.s.... 0x000000000014F6B0: 0000000000000000 0000000000000000 0000000000008037 0000000000000003 ................7............... 0x000000000014F6D0: 0000000000000000 0000000004380A00 0000000000000000 0000000000000000 ..........8..................... 0x000000000014F6F0: 000000001796E660 0000000000000000 0000000080000012 00007FFC89A6EF75 `.......................u....... 0x000000000014F710: 0000000000000001 000000000014FA20 0000000000020130 0000000000020130 ........ .......0.......0....... ================================================================================ TLS frame allocator: 17 allocations with 825952 bytes [0] 0 allocations with 0 bytes [1] Renderer command count: 0 Object at RCX(0000000000000000) ================================================================================ Compiler Options: _MSC_VER=1938 WINVER=0x601 _WIN32_WINNT=0x601 _WIN32_WINDOWS=0x601 NTDDI_VERSION=0x6010000 _WIN32_IE=0x800 ANSI _M_AMD64 _AMD64_ _WIN64 Release* System Information: 'C:\Falcon BMS 4.37\Bin\x64\Falcon BMS.exe', run by PC. Error occurred at 00:40:40 on 2024-03-29. Version: Falcon BMS 4.37.3 (x64) 1358 Not in game Theater terrain path: 'C:\Falcon BMS 4.37\Data\Terrdata\korea' Operating System: Windows 10 (10.0.19045) Platform 2 . Computer Name: DESKTOP-EI7O8BL Domain: WORKGROUP. 12 logical processor(s), type 8664. CPU: Intel(R) Core(TM) i5-10400F CPU @ 2.90GHz. GenuineIntel. Stepping: 3 Model: 5 Family: 6. 15% memory in use: 32663 MB physical memory 27569 MB physical memory free 37527 MB paging file 28780 MB paging file free 134217728 MB user address space 134208402 MB user address space free Module List: C:\Program Files (x86)\NaturalPoint\TrackIR5\NPClient64.dll, loaded at 0x00000000037f0000 - 19656 bytes - TimeDateStamp 0x 52e97eca - File date is 15:08:42 on 2016-04-06 C:\Falcon BMS 4.37\Bin\x64\Falcon BMS.exe, loaded at 0x0000000004470000 - 88867328 bytes - TimeDateStamp 0x 6564d2d8 - File date is 01:33:14 on 2023-11-28 Environment Variables: 0: <3DSMAX_2011_PATH=C:\Program Files (x86)\Autodesk\3ds Max 2011\> 3: <ALLUSERSPROFILE=C:\ProgramData> 4: <APPDATA=C:\Users\PC\AppData\Roaming> 5: <CommonProgramFiles=C:\Program Files\Common Files> 6: <CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files> 7: <CommonProgramW6432=C:\Program Files\Common Files> 8: <COMPUTERNAME=DESKTOP-EI7O8BL> 9: <ComSpec=C:\WINDOWS\system32\cmd.exe> 10: <DriverData=C:\Windows\System32\Drivers\DriverData> 11: <FPS_BROWSER_APP_PROFILE_STRING=Internet Explorer> 12: <FPS_BROWSER_USER_PROFILE_STRING=Default> 13: <HOMEDRIVE=C:> 14: <HOMEPATH=\Users\PC> 15: <LOCALAPPDATA=C:\Users\PC\AppData\Local> 16: <LOGONSERVER=\\DESKTOP-EI7O8BL> 17: <NUMBER_OF_PROCESSORS=12> 18: <OneDrive=C:\Users\PC\OneDrive> 19: <OneDriveConsumer=C:\Users\PC\OneDrive> 20: <OS=Windows_NT> 21: <Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files\NVIDIA Corporation\NVIDIA NvDLISR;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files (x86)\Common Files\Autodesk Shared\;C:\Users\PC\AppData\Local\Microsoft\WindowsApps;> 22: <PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC> 23: <PROCESSOR_ARCHITECTURE=AMD64> 24: <PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 165 Stepping 3, GenuineIntel> 25: <PROCESSOR_LEVEL=6> 26: <PROCESSOR_REVISION=a503> 27: <ProgramData=C:\ProgramData> 28: <ProgramFiles=C:\Program Files> 29: <ProgramFiles(x86)=C:\Program Files (x86)> 30: <ProgramW6432=C:\Program Files> 31: <PSModulePath=C:\Program Files\WindowsPowerShell\Modules;C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules> 32: <PUBLIC=C:\Users\Public> 33: <SESSIONNAME=Console> 34: <SystemDrive=C:> 35: <SystemRoot=C:\WINDOWS> 36: <TEMP=C:\Users\PC\AppData\Local\Temp> 37: <TMP=C:\Users\PC\AppData\Local\Temp> 38: <USERDOMAIN=DESKTOP-EI7O8BL> 39: <USERDOMAIN_ROAMINGPROFILE=DESKTOP-EI7O8BL> 40: <USERNAME=PC> 41: <USERPROFILE=C:\Users\PC> 42: <windir=C:\WINDOWS> 43: <__COMPAT_LAYER=HighDpiAware> ================================================================================
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thank you for your reply.
I found the problem, there was something wrong with my graphics card that caused bms to crash.
The graphics card needs to be sent for repair to solve the bms crash problem. -
Hmm, it’s a bit long shot, but i’d start with deleting d3d11.dsp file.
Also any GPU drivers updates recently? -
HI @Xeno ,
d3d11.dsp file is unnecessary?
GPU driver is up to date.
In February, there was a high probability of a black screen when executing BMS. This had never happened before. -
@kouzi
If not present in Users/Config d3d11.dsp file is generated at startup. Sometimes it gets corrupted causing crashes. To be safe you can always rename the file to d3d11.dsp.suspicious, it’s good enough and perfectly revertible.
I asked about any recent drivers update, because sometimes newer version may not play well with BMS. So if there was an update recently and BMS stopped working just after, it could be related. -
@Xeno said in screen black:
I asked about any recent drivers update, because sometimes newer version may not play well with BMS. So if there was an update recently and BMS stopped working just after, it could be related.
The GPU driver has been updated to the latest version recently.
Maybe I should use an older version of the driver? -
@kouzi
First i’d try trick with d3d11.dsp file, it’s located in BMS Users\Config folder. It’s quick,easy and less invasive thing to do. If it won’t help you may fiddle with drivers.
Also post your specs, it might be helpful. -
thank you for your reply.
I found the problem, there was something wrong with my graphics card that caused bms to crash.
The graphics card needs to be sent for repair to solve the bms crash problem. -
@kouzi
Ouch not a great moment for GPU to die with little chance for resurrection
I hope RMA process will go fast and smooth. -