Crash at splash screen
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I just installed BMS 4.36 and can’t get past the splash screen. Have tried to run as Admin, compatibility mode, -window and -nomovie. What do I need to post as far as file dumps go to diagnose? Thanks in advance!
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Here’s my crash log.
================================== CRASHLOG ===================================== Falcon BMS.exe caused an EXCEPTION_ACCESS_VIOLATION in: 000000000460B17E Falcon BMS.exe, bp::RendererD3D11::FreeSystemResources()+126 byte(s), E:\WIP\BMS\SVN\Code-4.36\Graphics\Bluebox\Engine\D3D11\RendererD3D11.cpp, line 856+62 byte(s) Exception handler called in UnhandledExceptionHandler. Read from location 0000000000000008 caused an access violation. Bytes at CS:RIP: 48 8B 41 08 48 89 30 48 8B 09 48 85 C9 74 18 0F Registers: RAX=0x0000000000000000 RBX=0x00000000004f2a10 RCX=0x0000000000000000 RDX=0x0000000000000000 RSI=0x0000000000000000 RDI=0x000000000e366d10 RBP=0x0000000000000000 RSP=0x000000000014f840 RIP=0x000000000460b17e FLG=0x0000000000010202 R8=0x0000000000000000 R9=0xffffffff00000000 R10=0xbaac1f10365eb170 R11=0x000000000014f9a0 R12=0x0000000004470000 R13=0x0000000000000000 R14=0x000000000e3626d0 R15=0x000000000011525f CS=0x0033 DS=0x002B SS=0x002B ES=0x002B FS=0x0053 GS=0x002B Call Stack: 0033:000000000460B17E Falcon BMS.exe, bp::RendererD3D11::FreeSystemResources()+126 byte(s), E:\WIP\BMS\SVN\Code-4.36\Graphics\Bluebox\Engine\D3D11\RendererD3D11.cpp, line 856+62 byte(s), Parameters(0x0000000029DE5170 0x000000000014FB50 0x00000000194EBEE0 0x0000000029DE5170) 0033:000000000460AFED Falcon BMS.exe, bp::RendererD3D11::InitSystemResources()+45 byte(s), E:\WIP\BMS\SVN\Code-4.36\Graphics\Bluebox\Engine\D3D11\RendererD3D11.cpp, line 842, Parameters(0x0000000029DE5170 0x000000000014FB50 0x00000000194EBEE0 0x000000000000005B) 0033:00000000046120F3 Falcon BMS.exe, bp::RendererD3D11::createDeviceOnAdapter()+435 byte(s), E:\WIP\BMS\SVN\Code-4.36\Graphics\Bluebox\Engine\D3D11\RendererD3D11.cpp, line 4460, Parameters(0x000000000000B100 0x00000000321C4FF0 0x0000000029DE7260 0x0000000000000000) 0033:000000000449FB08 Falcon BMS.exe, HandleWinMain()+2008 byte(s), E:\WIP\BMS\SVN\Code-4.36\Ui\Src\Winmain.cpp, line 1082, Parameters(0x000000000281F2A0 0x0000000003F34A80 0x0000000000000000 0x000000000000006E) 0033:000000000449FD59 Falcon BMS.exe, WinMainWrapper()+25 byte(s), E:\WIP\BMS\SVN\Code-4.36\Ui\Src\Winmain.cpp, line 1178, Parameters(0x000000000281F2A0 0x000000000281F2A0 0x00000000004A522B 0x000000000449FD40) 0033:00000000045113DD Falcon BMS.exe, ThreadUnhandledExceptionWrapper()+109 byte(s), E:\WIP\BMS\SVN\Code-4.36\FALCLIB\ehandler.cpp, line 1588+5 byte(s), Parameters(0x0000000004470000 0x0000000000000000 0x0000000000000000 0x0000000004E2AA44) 0033:000000000449FDC7 Falcon BMS.exe, WinMain()+71 byte(s), E:\WIP\BMS\SVN\Code-4.36\Ui\Src\Winmain.cpp, line 1206, Parameters(0x0000000000000005 0x0000000000000000 0x0000000000000000 0x0000000000000000) 0033:0000000004E14EE6 Falcon BMS.exe, __scrt_common_main_seh()+262 byte(s), d:\a01\_work\12\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl, line 288+33 byte(s), Parameters(0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000) 0033:000000003B6D54E0 KERNEL32.DLL, BaseThreadInitThunk()+16 byte(s), Parameters(0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000) 0033:000000003D24485B ntdll.dll, RtlUserThreadStart()+43 byte(s), Parameters(0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000) Top of Stack: 0x000000000014F840: 000000000E447CA8 0000000029DE5170 0000000029DE5170 00000000194EBEE0 .|D.....pQ.)....pQ.)......N..... 0x000000000014F860: 0000000029DE53E0 000000000460AFED 0000000029DE5170 000000000014FB50 .S.)......`.....pQ.)....P....... 0x000000000014F880: 00000000194EBEE0 0000000029DE5170 0000000029DE7260 0000000000000000 ..N.....pQ.)....`r.)............ 0x000000000014F8A0: 000000000014F9A0 00007FFD34DD24FC 00000000321C4FF0 00007FFD34D89C4F .........$.4.....O.2....O..4.... 0x000000000014F8C0: 000000000014FB00 0000000000000000 00000000321C4FD8 00007FFD34D89C4F .................O.2....O..4.... 0x000000000014F8E0: 0000000000000007 00007FFD34DC6C4D 0000000000000000 0000000029DE53D8 ........Ml.4.............S.).... 0x000000000014F900: 00000000321C4F30 00007FFD34DC6C4D 000000000014FB00 00007FFD34D89C7F 0O.2....Ml.4...............4.... 0x000000000014F920: 000000000014F980 0000000000000000 000000000014FB50 00000000194EBEE0 ................P.........N..... 0x000000000014F940: 00000000321C4F30 00007FFD34D92657 0000000000000001 00007FFD34DC7D0D 0O.2....W&.4.............}.4.... 0x000000000014F960: 00007FFD34F777D8 00000000046197D0 0000000000000000 00007FFD34E42803 .w.4......a..............(.4.... 0x000000000014F980: 0000000000000000 00000000194EBEE0 000000000014FB00 0000000029DE53E0 ..........N..............S.).... 0x000000000014F9A0: 0000000029DE5170 00000000194EBEE0 000000000014FB00 0000000029DE53E0 pQ.)......N..............S.).... 0x000000000014F9C0: 000000000014FB00 00000000046120F3 0000000029DE5170 000000000014FB50 ......... a.....pQ.)....P....... 0x000000000014F9E0: 00000000194EBEE0 000000000000005B 000000000014FA50 0000000000000002 ..N.....[.......P............... 0x000000000014FA00: 0000000000000007 0000000029DE53D8 0000000029DE5400 0000000029DE53E0 .........S.).....T.).....S.).... 0x000000000014FA20: 0000000000000000 0000000000000000 000000000014FB50 0000000018C53930 ................P.......09...... 0x000000000014FA40: 0000000000000000 000000000449FB08 0000B0000000B100 00000000321C4FF0 ..........I..............O.2.... 0x000000000014FA60: 0000000029DE7260 0000000000000000 0000000000000000 0000000000000000 `r.)............................ 0x000000000014FA80: 0000000000000400 0000000000000300 0000000000006645 000000000014FB00 ................Ef.............. 0x000000000014FAA0: 0000000004EFF000 0000000003200065 000000000550BBB0 0000000000000000 ........e. .......P............. 0x000000000014FAC0: 0000000003F247E0 0000000029DE1A60 0000000018C53930 0000000018C539C0 .G......`..)....09.......9...... 0x000000000014FAE0: 0000000018C539C0 000000000E7CFB80 000000000014FC00 0000000004C4D679 .9........|.............y....... 0x000000000014FB00: 0000000000000000 0000000031FB46C0 0000000004E8CC20 000000000000001D .........F.1.... ............... 0x000000000014FB20: 000000000000001F 00000001F4C00000 0000000000000000 00000003F62D6800 .........................h-..... 0x000000000014FB40: 0000000000000003 0000000000000000 0000000029DE5170 000000000014FE48 ................pQ.)....H....... 0x000000000014FB60: 000000000014FAC0 3032322E302E3031 0000000000003030 0000000000000000 ........10.0.22000.............. 0x000000000014FB80: 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 0x000000000014FBA0: 2073776F646E6957 2073776F64003031 006E6F6973726576 0000000000000000 Windows 10.dows version......... 0x000000000014FBC0: 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 0x000000000014FBE0: 6F636C61465C3A43 2E3420534D42206E 785C6E69425C3633 6F636C61465C3436 C:\Falcon BMS 4.36\Bin\x64\Falco 0x000000000014FC00: 78652E534D42206E 0000000000000065 0000000000000000 0000000000000000 n BMS.exe....................... 0x000000000014FC20: 0000000000000000 00007FFD3D2699FD 00000000001F0011 0000000000000040 ..........&=............@....... 0x000000000014FC40: 00000000004F9B10 0000000000000000 0000000000000000 0000000000000000 ..O............................. 0x000000000014FC60: 0000000000000000 00000000005A18C0 000000000035001C 00000000005A0000 ..........Z.......5.......Z..... 0x000000000014FC80: 0000000000000040 00000000005A02B0 00000000005A0CC0 00007FFD3D2699FD @.........Z.......Z.......&=.... 0x000000000014FCA0: 000000000027009C 0000000000000030 0000000002800DC0 0000000000000040 ..'.....0...............@....... 0x000000000014FCC0: 0000000000000000 0000000000000004 0000000000000000 00000000005A1B00 ..........................Z..... 0x000000000014FCE0: 00000000004A0000 00000000005A0000 20202A2A2A2A2020 206E6F636C614620 ..J.......Z..... **** Falcon 0x000000000014FD00: 36332E3420534D42 293436782820302E 3220646C69754220 2A20202031383136 BMS 4.36.0 (x64) Build 26181 * 0x000000000014FD20: 00000000002A2A2A 0000000000000030 0000000000000000 0000000000000003 ***.....0....................... 0x000000000014FD40: 0000000000000000 000000000014FDF9 00000000004A0000 00007FFD3D26901A ..................J.......&=.... 0x000000000014FD60: 00000000005A0000 0000000000000000 0000000000000020 0000000000000000 ..Z............. ............... 0x000000000014FD80: 0000000000000000 00007FFD3D246800 0000000000000000 0000000000000000 .........h$=.................... 0x000000000014FDA0: 0000000000000002 00007FFD3ABBE5FB 0000000000000006 0000000000000005 ...........:.................... 0x000000000014FDC0: 0000DC6684519590 0000000000000000 0000000004511290 0000000004E179DC ..Q.f.............Q......y...... 0x000000000014FDE0: 0000000000000002 000000000E2B8EA0 0000DC66845195C0 000000000449D660 ..........+.......Q.f...`.I..... 0x000000000014FE00: 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 0x000000000014FE20: 000000000281F2A0 00000000004A522B 0000000000000005 000000000449FD59 ........+RJ.............Y.I..... 0x000000000014FE40: 000000000281F2A0 0000000003F34A80 0000000000000000 000000000000006E .........J..............n....... 0x000000000014FE60: 000000000449FD40 00000000045113DD 000000000281F2A0 000000000281F2A0 @.I.......Q..................... 0x000000000014FE80: 00000000004A522B 000000000449FD40 0000000000000000 000000000014E2C0 [email protected]..................... 0x000000000014FEA0: 000000000014E2C0 0000000100000000 0000000000000000 000000000449FDC7 ..........................I..... 0x000000000014FEC0: 0000000004470000 0000000000000000 0000000000000000 0000000004E2AA44 ..G.....................D....... 0x000000000014FEE0: 0000000000000000 0000000004E14EE6 0000000000000005 0000000000000000 .........N...................... 0x000000000014FF00: 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 0x000000000014FF20: 0000000000000000 00007FFD3B6D54E0 0000000000000000 0000000000000000 .........Tm;.................... 0x000000000014FF40: 0000000000000000 0000000000000000 0000000000000000 00007FFD3D24485B ........................[H$=.... 0x000000000014FF60: 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 0x000000000014FF80: 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 0x000000000014FFA0: 000004F0FFFFFB30 000004D0FFFFFB30 0000000000000021 0000000000000000 0.......0.......!............... 0x000000000014FFC0: 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ 0x000000000014FFE0: 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ................................ ================================================================================
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@actrade can you confirm your graphic card support DX11?
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Do: win + r and type dxdiag
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Check tab: display 1
If you don’t see 11_1 or 11_0 in feature Levels then you can’t run Falcon BMS…
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@MaxWaldorf I have a RTX 2070 and yes, it supports DX 11 as you noted. FWIW I’m just coming back to the game after away a while. Same computer I used with 4.35 without any issues. Only difference is I upgraded to Win 11.
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Win 11 seems to be problematic with BMS so far…
Try removing file: d3d11.dsp in User/config
do not put option: “-window” it is not needed anymore as you will do it from the in-game setup…
Cheers
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@MaxWaldorf I tried that…I don’t have that file in the user/config section…guessing it doesn’t generate until/if you can launch the game, which I can’t?
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I am aware that thread rippers from AMD have issues launching 4.36.0 and there are other crashes linked to 3D init but other than that, you’ll probably have to wait for U1…
Hopefully soon!
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@MaxWaldorf Ok, well thanks for trying!
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@MaxWaldorf To be clear though, you guys are working/looking into Win 11 CTD at splash screen for a U1?
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@actrade Just covering bases … make sure you have working audio (incl. actual speakers or headphones plugged in, and audible).
On some systems BMS will crash on startup, if it can’t find an audio device path.
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@actrade do you have a Threadripper CPU by any chance?
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@Tumbler31 I don’t know that this is, but I have Intel, not AMD if that helps
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@airtex2019 Tried with and without…crashed both ways. Went so far as to disable all audio devices and still crashed, then reenabled still crashed.
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@actrade said in Crash at splash screen:
@Tumbler31 I don’t know that this is, but I have Intel, not AMD if that helps
Which type?
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@Tumbler31 Intel i9-10980XE @3.0
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We don’t have win 11 computer in the team AFAIK…
Hard to invetigate… -
Yet to see this crash on Win 11 home 64 bit myself (RTX2080 / i7 8 Gen) 32GB RAM
Not helpful I know
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@Migbuster I have Win 11 Home 64 as well
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@actrade Have you set up a profile in the NVIDIA software for BMS?
Security software trying to block the exe?
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@actrade that’s quite a beast! And also the cause of your problem. U1 will fix it for you, till then nothing you can do sadly.